FAQ's

  • Yes, we offer packages and are considered our best value, however, we recommend receiving a treatment before purchasing a package. Packages (and gift certificates) are non-refundable and expire 365 days from the purchase date.
  • Prepaid appointments may reschedule up to 3 times without penalty. After that, the client will be charged for the appointment.
  • Subscriptions are coming soon!
  • Yes. Many of our clients set up appointments 2–3 weeks in advance to stay on a schedule; therefore, rarely are same day, or next day, appointments accepted/available. We do, however, have a wait list for clients seeking first availability.
  • Online scheduling and payment has been disabled at this time.
  • When scheduling any massage or body treatment, please make us aware of any preferences or allergies that you have. Most of our lotion and oil is free from the 8 common allergens. Ingredient lists for our products are available upon request.
  • Magnets are present in our contouring treatments.

Most of our treatments use oil, clay or charcoal, so please be aware that delicate or light-colored fabrics might be stained. We suggest wearing dark-colored, loose fitting clothing for all treatments.

Yes. Please let us know when making a massage appointment if this will be submitted for any type of accident, e.g. workers comp/collision etc. We prefer working in tandem with our affiliated chiropractic offices for any clients involved in an accident.

Unfortunately, we do not take insurance at this time. Receipts are sent after every visit, and upon request, any further documentation can be provided (for doctor or insurance reasons) and will be sent to the email on file. FSA/HSA accounts have been used successfully, but we ask that you verify that benefit with your insurance before scheduling.

Please let us know when making a massage appointment if this will be submitted for any type of accident, e.g. workers comp/collision etc. We prefer working in tandem with our affiliated chiropractic offices for any clients involved in an accident.

ALL APPOINTMENTS

  • For new AND existing clients, your appointment will always consist of a brief pre-consultation (this allows us to design the best experience for you), the hands-on treatment, and a post consultation (expectations & questions).
  • YOUR APPOINTMENT TIME IS THE STARTING TIME OF THE TREATMENT. To avoid losing any treatment time, we recommend arriving in the reception area 10-15 mins earlier than your scheduled appointment. Out of respect to other clients, and to avoid wait times, clients arriving late, will only be eligible to receive treatment in the remaining appointment window.
  • Contact us directly through call, text, or email [not social media] for any questions, cancellations or appointment requests. Most calls are returned promptly, but please allow up to 24 hours. For the fastest response, send a text or email with your name, the requested treatment and what day and/or time you prefer. If you call and do not leave a message, the call will not be returned.

Out of respect to fellow colleagues and clients, no contagious clients will be treated, as this is a contraindication for any treatment and respectfully ask that you reschedule if you are experiencing symptoms.

We kindly ask that you cancel no less than 24 hours in advance. Excessive cancellations may result in a nonrefundable prepayment or deposit.

If it is UNDER 24 hours, you will no longer be able to cancel online. You may email us or text/call.

Any prepaid appointment, may be rescheduled up to 3 times without penalty.

Yes, magnets are present in our contouring treatments.

Credit Cards are accepted but please note that we have changed our service to Kibo pay [vs Square] and are subject to a 3% service fee. Cash is accepted.

Venmo [Zelle, etc.]/check is not accepted.

We are located in the same shopping strip mall as Verlare Cleaners at the corners of York and Vallette. Generous parking is available in the immediate lot, on the street, or the adjacent lots.